To find a specific device, click the arrow next to its icon and category, as shown in the image at the right. The Device Manager window divides all the devices on your computer into categories.

Press Windows key+ X (hold down the Windows key and press X) to open the Power User Tasks Menu.įor information about opening the Device Manager in previous versions of Windows, see: How to open Windows Device Manager.

To open the Device Manager in Windows 10: Chromebooks do not have a Device Manager or similar utility available. However, when I opened the error log snap in there are a bunch of errors in there.Computers running macOS do not have the Device Manager utility, but instead have the System Information utility, which is similar to Device Manager. The thunderbolt drivers in the Device Manager still show as fine, as are the PCI to PCI bridges. The TB3 doc still shows up in the control center as connected, but USB ports do not work and there is no thunderbolt in BIOS. I tried the update driver function on both and they both say that the drivers are up-to-date.ĮDIT#2: I tried uninstalling Thunderbolt control center then reinstalling. It feels like it shouldn't be this hard.ĮDIT: When I go to 'Control Panel / Hardware and Sound / Devices and Printers' there is a thing called 'Base System Device' in the unidentified devices area that in the hardware tab lists the 'Thunderbolt Controller' and 'Thunderbolt HSA Component'. The TB3 dock still shows up as connected in the Thunderbolt Control app, but the USB devices still don't work and the BIOS still doesn't give the TB menu in peripherals.

I think I updated the chipset first with gigabyte's drivers for the motherboard and then with intel. I also cannot get the TB menu in my bios. Issue: The connected TB3 device shows up in the Thunderbolt Control Center, but no USBs work through it. Installed Thunderbolt driver first, then the Gigabyte Titan Ridge drivers second. Plugged into power, internal USB header, and the TB header. Steps Taken: Gigabyte Titan Ridge Rev 1.0 installed in the PCI 4x slot at the bottom. I put in a ticket with support earlier today, but definitely followed all instructions regarding installation.Ĭomputer Info: Z370 Aorus Gaming 7, BIOS F14, i7-8700k, EVGA NVIDIA GTX-1080 8GB, 32GB of Corsair Vengeance 3000 ram, Windows 10 64-bit (up to date service pack) I don't know if that's the PCI X4 slot or not. According to my device manager there is a PCI to PCI bridge error with the driver on Bus 8.

The Thunderbolt Center windows app shows the TB3 device (Caldigit TSPlus), though it says they are Port 3 and Port 4. I have the same issue where I cannot get the TB menu to show up in bios (F14). Z370 Aorus Gaming 7 motherboard definitely has the TB3 header.

Motherboard resources in device manager